Effective Date: 26-Sep-2025 At SHUSE we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase on shuse.in. 1. Information We Collect When you use our website, we may collect the following types of information: 2. How We Use Your Information We use your information to: 3. Cookies & Tracking Technologies We use cookies and similar technologies to: You can manage cookies through your browser settings. Disabling cookies may affect website functionality. 4. Unboxing & Proof of Authenticity It is the sole responsibility of the customer to record a continuous, clear video while opening the courier packaging at the time of delivery. No dispute related to product authenticity, damage, missing items, or incorrect product shall be entertained without a valid unboxing video as proof. 5. Marketplace & Liability Disclaimer Shuse.in operates solely as an online marketplace connecting buyers and sellers. Shuse.in shall not be held liable for any disruption, delay, loss, damage, tampering, misdelivery, fake product delivery, or variation in the product caused by acts, omissions, or negligence of third-party logistics or delivery partners. As a goodwill gesture, Shuse.in may assist the customer in coordinating with the concerned logistics partner to raise a dispute; however, under no circumstances shall Shuse.in be held financially or legally responsible for such incidents. 6. Refund & Exchange Policy Shuse.in does not offer refunds under any circumstances. In select cases, Shuse.in may allow an exchange of the product purely at its discretion. The decision to approve or reject an exchange rests solely with Shuse.in, and no exchange shall be treated as a right of the customer. 7. Order Cancellation Policy Orders once placed and successfully paid for cannot be cancelled under any circumstances. Orders cannot be cancelled due to delays in transit, as Shuse.in has limited or no control over third-party logistics operations after dispatch. 8. Delivery Conditions 60-minute delivery is applicable only on prepaid orders. Service available only on selected styles & eligible pin codes. Delivery timeline is subject to product availability at the nearest dispatch location. All orders are subject to confirmation via call/SMS/WhatsApp before dispatch. Orders placed outside service hours will be delivered on the next available delivery slot. Delivery timelines may vary due to traffic, weather, or unforeseen operational conditions. In case of stock unavailability, customers might be offered alternate product Promotional delivery timelines are valid till stock lasts. Company reserves the right to cancel or reschedule orders under operational constraints. Cash on Delivery (COD) orders may not qualify for express delivery services. Express delivery applies only within designated city limits. Delivery commitment starts after order confirmation, not payment time. Multiple-item orders may be delivered separately based on availability. Peak sale days / festivals may have extended delivery timelines. Address must be serviceable & reachable for express delivery eligibility. Customer must be available to receive the order at delivery time. 9. Final Authority Clause Shuse.in reserves the absolute right to modify, update, or enforce these policies at any time without prior notice. All disputes, if any, shall be subject to Shuse.in’s internal review and final decision, which shall be binding on the customer. 10. Sharing Your Information We do not sell your personal information. However, we may share your information with: 11. Data Security We implement industry-standard security measures to protect your personal data. However, no system is completely secure, and we cannot guarantee 100% security of your data. 12. Your Rights Depending on your location, you may have the right to: To exercise your rights, please contact us at info@shuse.in 13. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices. 14. Children’s Privacy Our website is not intended for children under 13. We do not knowingly collect personal data from children. 15. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” 16. Contact Us If you have any questions about this Privacy Policy, please contact us at info@shuse.in